Shipping policy

At Luminorth, we are dedicated to ensuring your purchases are delivered promptly and efficiently. Please review our shipping guidelines below to ensure a seamless shopping experience.

Please note that the expected delivery times vary depending on the shipping method you select during the ordering process.

Priority Shipping:

  • Processing Time: Orders placed with Priority Shipping will be processed within 12 hours.
  • Estimated Delivery: Your order will be delivered within 6-9 working days.

Standard Shipping:

  • Processing Time: Please allow up to 48 hours for your order to be processed.
  • Estimated Delivery: Your order will be delivered within 10-14 working days.

    Please be aware:

    • "Working days" refer to weekdays (Monday to Friday), excluding bank holidays in the UK.
    • While we aim to meet these delivery estimates, during busy periods, especially around public holidays and bank holidays, there might be slight delays in shipping times. We ask for your patience and understanding during these moments.
    • If you have questions or concerns about your order's status, please reach out to our customer service team at support@luminorth.co.uk.

    Thank you for choosing Luminorth. We appreciate your trust and look forward to serving you again.